What are website requirements for online shops?

Before accepting credit and debit cards, each online store and online business must meet particular requirements set by card associations and payment service providers, as well as clearly specify some important information on the website.

For companies:

1. Company name and titles of trademarks used;
2. Purchase terms and conditions;
3. Goods/services delivery terms and conditions (delivery terms, pricing and time);
4. Money back/ Payment refund terms and conditions;
5. Privacy policy / Personal data processing rules;
6. Valid SSL certificate (must work with https://);
7. Main information about the company: company registration address and company registration number;
8. Customer service phone number and email address.

For individuals:

1. Merchant’s name and titles of trademarks used;
2. Purchase terms and conditions;
3. Goods/services delivery terms and conditions (delivery terms, pricing and time);
4. Money back/ Payment refund terms and conditions;
5. Privacy policy / Personal data processing rules;
6. Valid SSL certificate (must work with https://);
7. Main information about the merchant: merchant’s name and surname, merchant's individual activity number, merchant’s living address;
8. Merchant's phone number and email address.

Other requirements:

• Your website must comply with PCI DSS (Payment Card Industry Data Security Standard) to protect your customers and transaction details. Please contact us directly, so we could provide more information and help you comply with PCI DSS.
• For all new customers, we activate the 3D-Secure cardholder authentication tool. 
• If you offer a subscription service on your website, you must clearly state how your customer can cancel their subscription and how to contact you, in case they have questions.
• Specify the types of accepted payment cards.
• Provide a detailed description of your goods/services.
• State the exact prices.
• Make available the terms and conditions for terminating the agreement.
• Provide other information specified by Nomupay, UAB and payment card organisations.

On the request of Nomupay, UAB, the merchant must prove to have introduced all the terms and conditions of their online store to a cardholder (buyer). If you have any questions related to the website requirements, please do not hesitate to contact us directly: help@nomupay.com