Senior Site Reliability Engineer

We are seeking an experienced, self-driven Senior Site Reliability Engineer to join our
global engineering team, based in the Malaysia/Singapore region. This position is critical
to our "follow the sun" support model, providing dedicated SRE coverage during Asian
business hours.
As a Senior SRE, you will be responsible for maintaining and improving our
infrastructure, ensuring system reliability, and improving automation to enhance
operational efficiency. This role requires a high degree of autonomy and problem-solving abilities, as you will often be working when the UK team is offline.

Key responsibilities

• Maintain robust, scalable infrastructure on Google Cloud Platform
• Manage and optimize Kubernetes clusters for performance and reliability
• Maintain secure TCP level networking, including VPN setups
• Develop and enhance monitoring, alerting, and observability solutions
• Automate manual processes to improve efficiency and reduce human error
• Perform capacity planning and optimization of cloud resources
• Collaborate with the UK team to improve deployment processes and application
  reliability
• Document systems, processes, and incident responses
• Contribute to architectural discussions and technical decision-making

Required skills

• 5+ years of experience in SRE, DevOps, or similar roles
• Strong experience with Google Cloud Platform services and infrastructure
  management
• Extensive knowledge of Kubernetes, including deployment, scaling, and
  troubleshooting
• Proficiency in Linux/Unix systems administration
• Experience with infrastructure as code tools (e.g., Terraform, Pulumi)
• Solid understanding of networking concepts and practical implementation of VPNs
• Experience with monitoring and observability tools
• Strong programming knowledge (bonus if Golang)
• Excellent problem-solving abilities and troubleshooting skills
• Ability to work independently with minimal supervision
• Strong written and verbal communication skills in English
• Experience with CI/CD pipelines and tools

Preferred skills

• Experience with Golang programming
• Knowledge of ISO8583 messaging standard
• Deep understanding of TCP networking concepts
• Prior experience in financial services, particularly in acquiring/payment processing
• Knowledge of security best practices for cloud environments

Work environment

• Full-time position based in Malaysia/Singapore region
• Primary coverage of APAC business hours, with some flexibility required
• Fully remote role
• Occasional overlap with UK team hours for knowledge sharing and collaboration
• Autonomous work environment with opportunities to drive improvements