The Junior Partnership Manager will support and manage a portfolio of strategic and commercial partners while helping to improve how partnerships operate day‑to‑day. This role sits at the intersection of relationship management, commercial execution and internal collaboration, making it ideal for someone early in their partnerships career who wants broad exposure and tangible impact.
You will be responsible for owning partner interactions, supporting commercial initiatives and driving operational efficiency through process improvement and close collaboration with internal teams such as Product, Operations, Compliance, Finance and Sales.
Key responsibilities
Partnership management
- Manage day‑to‑day relationships with a portfolio of assigned partners (e.g. PSPs, acquirers, payment methods, technology partners)
- Act as a reliable point of contact for partners, ensuring timely communication and follow‑up
- Support partner onboarding, launches and ongoing performance tracking
- Support partner merchant's onboarding, launches and ongoing performance tracking
- Prepare partner reviews, reports and action plans
Partnership operations & efficiency
- Help design, document and improve partnership processes (onboarding, reporting, issue resolution, renewals)
- Identify operational bottlenecks and work with internal teams to resolve them
- Maintain accurate partner CRM data, documentation and performance trackers
- Support tooling, templates and playbooks that improve scalability and consistency
Internal collaboration
- Coordinate with Sales to support partner‑led opportunities and deals
- Work with Product and Operations teams to resolve partner issues and deliver on commitments
- Liaise with Legal and Compliance to support contracts and regulatory requirements
- Ensure partners are aligned with Nomupay’s product roadmap and commercial priorities
Commercial support
- Assist with partner agreements, amendments and renewals
- Support commercial analysis, pricing discussions and performance metrics
- Help identify upsell, cross‑sell or expansion opportunities within existing partnerships
Experience & skills
Required:
- 2–5 years’ experience in partnerships, account management operations, or a commercial role
- Experience working with external partners, clients or vendors
- Strong organisational skills and attention to detail
- Proven ability to manage multiple stakeholders and priorities
- Comfortable working across teams in a fast‑paced environment
- Clear, structured written and verbal communication
Nice to have:
- Experience in payments, fintech, SaaS or financial services
- Exposure to partner onboarding, integrations or operational processes
- Confidence working with data, reporting and basic commercial analysis
- Experience working with international partners across regions and time zones
What success looks like (first 12 months)
- Partners are well‑managed, informed and operationally supported
- Partnership processes are clearly documented and more efficient
- Internal teams experience smoother collaboration with partners
- Improved visibility into partner performance and pipeline contribution
