Your role at Nomupay
The Head Of Risk will manage the Asia Risk team and will focus on ensuring an adequate control environment in line with the stated Risk Appetite statement, working closely with functional teams within the Enterprise. This person will play a key role and be a part of the regulated risk function that oversees and defines the risk culture within the Enterprise through a number of key risk activities. This person will be a key communicator with regulators across the region, and the card associations in Asia.
The person will operate using an Agile process model with sales and risk, promoting transparency and regular communication between the risk analysts and the sales team.
The position is responsible for managing new corporate customer credit risk with a view of balancing the risk and return. You must ensure customer business activities are in line with our company policies and that customer financial exposure is properly assessed and controlled within acceptable limits.
The person will seek to drive efficiencies through the boarding process, and transaction monitoring activities.
The position is the contact point for the regional sales team on new applications and may handle requests raised from existing customers. You will work with our merchant monitoring to ensure ongoing assessments and that any customer risk is maintained within the company's risk appetite.
The position will be responsible for managing a team of risk analysts located in Asia.
This role's responsibilities include assisting the risk function in the following areas:
- Merchant Underwriting
- Merchant Monitoring
- Fraud Mitigation
- Audit
- Compliance
The role will also be responsible for managing the regional Risk Committees, assisting with Board presentations and preparing regulatory reporting as required (The head of Compliance is the primary regulatory reporting contact)
This role will be located in the Malaysia office in Kuala Lumpur.
Key responsibilities
- Manage a team of local risk analysts engaged in boarding and monitoring of all merchant customers.
- Lead the underwriting of all new merchants / corporate customers and determine the associated risks and required security deposit.
- Assess business models in the context of due diligence and compliance with the guidelines of the payment industry.
- Ensure business activities are in line with their contractual agreement and that the deposit held is sufficient.
- Support changes made on existing business accounts, including risk decisions on adding/closing merchant identification numbers, and settlement caps.
- Cooperate with sales operations and sales and efficiently support the customer boarding process.
- Ensure compliance with Card Associations and Central Bank Regulations.
- Manage communication with other departments and partners regarding process review and controls and internal contact for risk management and compliance inquiries.
- Monthly reporting.
- Lead the periodic review of the portfolio.
- Assist in the preparation of the Risk Committee documentation.
- Ensure the appropriate tools are in place to effectively manage the business.
- Assist with Audits of the function
- Assist in the fraud detection function, and transactions monitoring.
- Assist in building and updating the Risk and Process Taxonomy
- Assist in building Risk and Control Framework, and the Risk Universe in line with the Risk Appetite.
- Support management to maintain and improve risk management policies and procedures.
What you’ll bring
- Ability to effectively communicate in written and verbal form across functional groups within the company, with Customers, Partners, the Card Schemes.
- Excellent computer literacy - especially in Microsoft Excel, PowerPoint, and Teams.
- Understanding of the financial statements
- Knowledge of Card Scheme rules
- Knowledge of risks in the Merchant Acquiring sector
- Knowledge of chargeback and reported fraud
- Team-player
- Detail focused
- Proactive
Experience and requirements
- Third-level degree qualification preferable at Certificate, Diploma or Degree level or equivalent. A Masters Degree is preferable.
- 10+ years experience in the payments industry or in the risk management of online eCommerce business in the Asia Pacific market.
- Experience with formal risk assessment methodologies.
- Experience in credit risk assessment
- Experience operating in a Regulated environment.
