Nomupay X Telsolutions | Simplify collections and expand payment options

Nomupay is delighted to announce a new strategic partnership with Telsolutions, a UK-based leader in customer engagement and communication channels.

Established in 2004, Telsolutions has become a trusted provider of communication channels across a wide range of sectors, including local authorities, energy and utilities, hospitals, parking and revenue and debt collection.

For nearly two decades, Telsolutions has helped organisations streamline customer communications and improve collections through its innovative multi-channel platform. To continue with their success, Telsolutions were on the hunt for a reliable payments partner that could deliver convenience and flexibility while also offering long-term stability and room for growth.

A future-proof payments solution

What makes Nomupay a great partner for Telsolutions? It comes down to speed, simplicity and flexibility. With fast onboarding, easy integration and a dashboard that’s intuitive to use, Telsolutions’ clients can start benefiting straight away. From Open Banking and card payments to Apple Pay, Google Pay and even cross-border transactions, Nomupay makes it easy for organisations to collect payments quickly and securely, no matter how their customers choose to pay.

“We’re proud to be selected as Telsolutions’ payments partner. By uniting Telsolutions’ innovative multi-channel engagement platform with Nomupay’s unified payments ecosystem, we’re empowering local authorities, enforcement agencies, utility providers, and more to offer their customers simpler, more flexible payment options. Together, we’re streamlining collections, reducing complexity and costs, and unlocking new opportunities for growth.”

— Simon Lowe, Senior ISV Partnerships Manager, Nomupay

Together, we have also introduced new functionality into the payments flow:

• Partial payments: Essential for local authorities, this feature allows residents to repay council tax arrears, or other outstanding balances, flexibly, by choosing how much they can pay at any given time.
• Multiple payment methods: End customers can select the payment option that works best for them, resulting in faster, more convenient transactions and improved collection rates.

This strategic partnership goes beyond simple payments integration. By working together to enhance payment link functionality, we’re enabling Telsolutions’ clients to collect more efficiently, reduce costs and deliver a better overall customer experience.

“Telsolutions have built a reputation for excellence in local government and enforcement communications and services.  The use of open banking payments is no longer a trend, so offering this frictionless option to help customers to pay bills and invoices is now essential. 

“Open banking payments with Google and Apple Pay are now out performing  traditional payment options. Working with Nomupay has been a great new partnership to deliver these services with reliable technical support at short notice.”

— Daniel Pearce, Director of Business Development, Telsolutions

Supporting growth across key sectors

This partnership marks an important milestone in Nomupay’s mission to make payments simpler, more accessible and more connected. By combining Telsolutions’ expertise in customer engagement with Nomupay’s robust payment infrastructure, organisations across the UK can now provide their customers with a wider choice of payment options, while maintaining control, flexibility and visibility over their collections processes.

Together, Nomupay and Telsolutions are building the future of payments and communications, helping local authorities, utilities, hospitals and more better serve their communities.