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Navigating global payment gateway challenges

Borders are no longer an obstacle when it comes to reaching your customers, but the same can’t always be said for payments.

Whether you're a SaaS provider expanding to new markets, an e-commerce store shipping worldwide or a B2B platform enabling international transactions, navigating global payment processing can be complex and challenging without the right tools and support. But, don’t worry, that’s where we come in!

In this blog, we’ll explore the key challenges businesses face when managing international transactions, currency conversions and regional regulations. And, most importantly, how to overcome them with the right strategy, technology and processing solutions, including the right global payment gateway.

What’s in this article:

  • 5 challenges for your global payment gateway
  • Strategies for solving global payment gateway challenges
  • Discover your global payment gateway solution

5 challenges for your global payment gateway

Let’s begin with the key pain points that go hand-in-hand with global payment processing:

1.    Fragmented payment infrastructure

Not all regions share the same level of maturity and reliability in their payment infrastructure. In some regions, large numbers of people are still unbanked. In others, security rules, fraud risk triggers and the systems used, like local bank rails versus global networks, can differ entirely.

These differences can make payment processing feel disjointed, leading to more failed transactions, longer settlement times and operational difficulties.

2.    Authorisation and settlement pitfalls

Global payment gateway challenge - No local presence can be detrimental to your acceptance rates

When it comes to accepting global payments, if you use international acquirers, then the transaction may get flagged or declined by the local banks. Why? Because the bank might see the transaction as suspicious or outside its usual risk parameters. Therefore, no local presence can be detrimental to your acceptance rates.

Even when the payment does go through, getting the money isn’t always instant. Settling funds across countries can take several days, and in that time, you’re often at the mercy of fluctuating exchange rates or delays from intermediary banks. On top of that, each step along the way might incur a fee.

3.    Increased fraud and chargeback exposure

When it comes to cross-border payments, fraud risk goes up and approval rates often go down. That’s just the reality of dealing with international transactions. Banks tend to be more cautious when they see a payment coming from another country, especially if it doesn’t align with the customer’s typical behaviour.

Two common triggers are:

  • Geolocation mismatches - If the customer is based in a different country from the merchant, and/or the acquirer used is from a different country from either, that disconnect can look suspicious to the issuing bank, and even a legitimate transaction might get blocked.
  • Card-not-present - Without a physical card swipe or chip insert, there’s less data to verify, and that leaves more room for fraudsters to exploit weak points in your system.

4.    FX volatility and hidden costs

Accepting payments in multiple currencies is a smart move if you’re looking to grow globally. It makes things easier for your customers and helps boost conversions. But it can bring even more challenges.

Exchange rates fluctuate constantly, and if there’s a delay between when a transaction happens and when the funds settle, that difference can quietly chip away at your margins. On top of that, some payment providers add hidden markups to their FX rates, so what looks like a standard transaction fee can actually cost more than you’d expect.

5.    Regional regulations

Every country has its own payment rules; ignoring them can shut your business out of lucrative markets. Here are the main regulations you need to consider:

  • Data residency and privacy – Each country and/or region has its own regulations that dictate how and where payment data can be stored and processed. For example, GDPR (Europe), PIPL (China) and LGPD (Brazil). Using global gateways without local data centers may violate compliance obligations.
  • Licensing and local requirements - Some markets require foreign businesses to work with local acquirers. In India, for instance, you need a local entity or partnership to process INR payments.
  • KYC, AML and sanctions compliance - Customer verification (KYC) and Anti-Money Laundering (AML) laws vary by region. Sanctions lists (e.g., OFAC) must also be observed across jurisdictions to avoid fines or freezes.

Strategies for solving global payment gateway challenges

Navigating the complexities of global payments isn’t just about understanding the challenges. It’s about finding the right systems and partner to provide the best global payment processing solutions to handle these challenges.

Here’s how Nomupay can help your business process international payments smoothly, securely and profitably with our global payment gateway:

Selection of global acquirers

Connect to multiple acquirers

Nomupay is licenced in multiple countries throughout Europe, MENA and Southeast Asia to provide our merchants with the local presence they need to accept global payments. On top of that, we are connected to more than 300 acquiring partners to expand our network (and yours) worldwide.

Smart dynamic routing

Our acquiring-agnostic gateway will dynamically route transactions through our local acquirers where possible. This improves approval rates and reduces the risk of legitimate payments being flagged or declined.

Smarter fraud prevention

Our payment gateway provides access to more than 120 fraud tools that will help you adapt to regional risk patterns. This includes tools like dynamic 3D Secure, behavioural analytics and blocklists (e.g., IP addresses, geo-locations, email addresses, etc.) to help with detection and prevention, no matter where you’re processing payments.

Multi-currency and local payment methods

We support more than 130 currencies and over 200 alternative payment methods to truly give your customers the freedom to pay how they want. No hidden fees either, our FX rates are transparent, so you’ll never be surprised.

A range of alternative payment method logos including Apple Pay, Google Pay and PayPal

Local experts

We have local experts throughout the countries we hold licences to provide merchant support on regional regulations, local trends, licencing requirements and more.

Discover your global payment gateway solution

Just because global payments increase the amount of obstacles you need to overcome, doesn’t mean you should avoid them. Expanding globally is an opportunity, but only if your payment infrastructure is built for scale, resilience and regulation. By understanding the core challenges of international transactions, currency management and compliance, all business models can deliver seamless customer experiences while protecting margins and reducing risk.

If you want to dive deeper into how a global payment gateway works or if you’re ready to integrate a payment gateway into your website, we’ve got the blogs for you.

So, are you ready to take your business global? Get a global payment gateway provider that goes beyond processing and provides regional expertise, a local presence to smart route transactions and compliance intelligence. Get in touch!

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