SUPPORT

Resources to help with your payment system integration and onboarding

Get ready to start accepting and sending payments in Thailand with NomuPay. From onboarding and technical implementations to ongoing support, we have all the tools you need to manage your payment system integration with ease.

Onboarding process

In-store and online solutions to help you scale

Get up and running with NomuPay’s local instore and ecommerce payment acceptance system within 5 business days.* Take a minute to review the application and onboarding process so you can know what to expect.

NOTE: This documentation is not relevant for larger merchants integrating directly with NomuPay’s API. See developer documentation for API payment system integration information.

*Onboarding timeline depends on availability of required documentation and the merchant’s timely response to follow-up inquiries.

Developer documentation

Detailed developer documentation makes your API payment system integration with NomuPay easy

The NomuPay server APIs are designed around REST. Our APIs have predictable resource-oriented URLs, accept JSON-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes and strong API authentication. Marketplaces, platforms, payment service providers and large ecommerce retailers can view our documentation prior to integrating.

Helpdesk support

Get fast answers to your questions with NomuPay’s Helpdesk and ticketing service

Existing NomuPay customers can raise issues and engage with our team of knowledgeable local support agents using our digital ticketing system and Helpdesk. Raise requests 24 hours a day; responses are provided from 9:00 am to 6:00 pm GMT Monday through Friday, excluding public holidays.

Plug into NomuPay’s expansion-ready technology through our API payment system integration.