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Can I refund a chargeback?

No, you cannot refund a chargeback to your customer once it has been filed because they will receive the amount of the disputed charge from the bank. Therefore, they would receive the money twice.

However, thanks to chargeback alerts, you can get ahead of the dispute early and automatically refund the customer before the dispute becomes a chargeback.

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Nomu Pay Limited 5th floor Rear, Connaught House, 1 Burlington Road, Dublin 4, Ireland - Company Number: 692034
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